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Archive for the 'Policy' Category

AOL’s Data Debacle

Posted by Dan Grossman on August 8th, 2006

The recent news that AOL released a log file containing more than 20 million search requests from more than 650,000 subscribers is frightening for many obvious reasons (see here for examples of inane and sometimes downright creepy queries). I’m not sure if AOL violated any legal agreements with their user community (see the […]

How to Handle a Product Disaster

Posted by Dan Grossman on August 3rd, 2006

What should you do if your company’s product fails?
Dreamhost, a web hosting provider, had a miserable July due to multiple service failures. For a hosting company, this is about as serious an issue as there is. That said, the company’s explanation, posted on their corporate blog, is superb: they clearly […]

Net Neutrality: The Real Problem is a Lack of Competition

Posted by Dan Grossman on June 20th, 2006

A number of big issues have been brewing over the past few weeks, but few are as contentious as net neutrality. The term refers to the idea that network providers shouldn’t be allowed to discriminate (by offering better network performance in exchange for additional fees) between any user or company that uses the […]

Master of the Senate

Posted by Dan Grossman on May 26th, 2006

I do understand power, whatever else may be said about me. I know where to look for it, and how to use it.
-Lyndon Baines Johnson
So begins Master of the Senate: The Years of Lyndon Johnson. The biography primarily covers the life of Johnson during his Senate years (1949-1960), but the underlying subtext […]

The Future of Privacy

Posted by Dan Grossman on December 14th, 2005

Nearly six years ago, Scott McNealy famously said that privacy issues are a “red herring… you have zero privacy anyway.”
Regardless whether you agree or not, there’s little question that it’s easy to access certain types of personal information for almost anyone. For example, Google provides reverse telephone number lookups–type in a land […]